Weekday Briefing
Why this matters today: Without this briefing, the Delta Dental pre-auth gap and the Apex invoice chase would likely wait until mid-morning-risking a Thursday chair and a vendor hold on gloves/burs.
Needs attention
High Insurance pre-auth follow-up - Delta Dental of Idaho
They still need two attachments on patient file #4821 (bitewing X-rays + signed treatment consent) before Thursday’s crown seat. Reply this morning or that 10:30 AM chair likely moves. Front desk already pulled the images to the shared folder.
High Vendor invoice past due - Apex Dental Supply (Meridian)
Invoice #A-2291 marked 8 days past due ($1,240 - gloves, burs, and barrier film). They ask for a payment date by end of day Wednesday or the Thursday restock order stays on hold. Last PO was Aug 28.
Today’s meetings
Today Team huddle - front desk + clinical leads
Prep: yesterday’s no-show list (3 patients - two Hyde Park, one West Boise) and the temp hygienist schedule for Thursday–Friday. Confirm whether Friday afternoon openings stay open after the temp is booked.
Today Call with ClearSmile Lab (Garden City) - crown remakes
Open item from last week: two remakes still in transit from their Garden City lab. Confirm ETA before the 1:00 PM block so front desk can text patients if chairs need to slide.
Later Quarterly lease check-in - building manager
No prep packet required; bring questions on after-hours HVAC for the operatories (last winter complaint from Room 3).
Follow-ups & deadlines
Due Thu New-patient welcome packet - Mara Ellison
Packet drafted; waiting on final fee sheet update (new scaling codes) before send. Patient is driving in from Nampa- better to land the packet tonight than the morning of.
FYI Staffing: temp hygienist confirmed for Thu–Fri
Confirmation only-no action unless you want to open two more Friday afternoon slots once she is on the board.
Quiet overnight
14 other messages filtered as routine (confirmations, newsletters, automated receipts, LinkedIn). Not listed here. Rules for this fictional River Park Dental prioritize Idaho insurers, Meridian/Garden City labs, the landlord, and patient threads marked urgent by the front desk.